FAQs

Q1: What is your return policy?

A: We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange it for another product.

Q2: How do I track my order?

A: Once your order has shipped, you'll receive an email with tracking information. You can use this information to track the status of your order on the shipping carrier's website.

Q3: Can I cancel or change my order?

A: Please contact us as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request, but please note that we may not be able to make changes once an order has shipped.

Q4: What forms of payment do you accept?

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

Q5: How do I know what size to choose for my furniture?

A: We provide detailed product dimensions and sizing information on each product page. If you're still unsure, please contact us and we'll be happy to help you choose the right size for your space.

Q6: Do you offer international shipping?

A: Yes, we offer international shipping to many countries around the world. Please note that international shipping rates and delivery times may vary depending on the destination. You can estimate shipping costs and delivery times by using our shipping calculator on the checkout page. If you have any questions or concerns about international shipping, please contact our customer service team for assistance.

Q7: How do I care for my new furniture?

A: We provide care instructions for each product on our website. Please follow these instructions to ensure the longevity of your furniture.

Q8: Do you offer any discounts or promotions?

A: Yes, we regularly offer discounts and promotions on our website. Sign up for our email newsletter or follow us on social media to stay up-to-date on our latest deals.

Q9: Can I purchase a gift card?

A: Yes, we offer gift cards in various denominations. You can purchase a gift card on our website and have it emailed to the recipient.

Q10: How do I contact customer service?

A: You can contact our customer service team by email at [Your Email Address], by phone at [Your Phone Number], or through our website's contact form. We're available to help Monday-Friday, 9am-5pm EST.